At Jain Farm Fresh Foods Ltd.’s Website " farmfresh.in " ("Website"), we value your concerns about privacy & security while browsing our Website. We make every effort to guarantee that the information you provide will not be misused. If for some reason the following privacy and security policy does not answer your questions, please contact us. We value your feedback and look forward to improving our services to better meet your needs. By using the Website’s services, you agree to the provisions of this policy.
Our goal in this policy is to be completely transparent about the data we collect, why we collect it, and how we use it, in order to make your experiences of browsing and using our services on this Website valuable.
What information does the Website access?
When you use the Website you provide us with your IP address. We may use cookies or similar electronic tools to store this information. We may store a cookie on your computer which in turn would store information about your geographical location.
The cookie stored on your computer may be refreshed once every month so that the information stored in the cookie is the latest and most relevant to you. We retain the right to bust the cookie (forcibly reset the cookie) before the expiry of one month from the date of last refresh for any technical reasons. However, any such cookie bust will not target any specific user and will apply to all the users of the Website.
Does the Website share my information with companies/third parties/government agencies?
We respect that you do not want your personal information shared with other companies and therefore we are not in the business of selling it to others. We share information only as described below and with our group and affiliates who are subject to this privacy policy.
Third party advertisers
Third party service providers: We may employ other companies and individuals to perform functions on our behalf. Examples include delivering e-mail, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links) and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by the applicable law.
Business Transfers: As we continue to develop our business, we might sell or buy business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that Jain Irrigation Systems Ltd., India’s assets or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of Website: We release personal information when we believe, release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of Website, our users or others. This includes exchanging information with other companies, organizations, government or regulatory authorities for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.
With your consent: Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
Link to third party sites
At times, the Website may provide links to other company websites, which we believe may be of interest to you. We are not responsible for the content or services on these sites, and if you choose to explore these links we suggest you review their privacy policies.
We will share all information we collect from you, including the personal information with any third party if we in good faith believe it is required for the purposes of our compliance with any applicable law, regulation, legal process or enforceable governmental request/ action or any manner required for the purposes of protecting our rights or interests. These third party websites and advertisers or internet advertising companies working on their behalf, sometimes use technology to send or serve that appear on our Website directly to your browser. They automatically receive your IP address when that happens. They may also use cookies, javascript, web beacons and other technologies to measure the effectiveness of their advertisements and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third party websites are not are not covered by this Privacy Policy. Please contact them directly for more information about their privacy policies.
Any personal information will be used to allow you to login to your account or to resolve specific service issues, inform you of our new services or features, to communicate with you in relation to your use of the Website. Any other information we collect will be used for-
- Our business purposes and this may include the viewing or advertising of services or relating to any associated services;
- Analytical purposes, data usage;
- Improving the Website or App, or your user experience; and
- Providing targeted advertisements to you.
We will share your personal information internally with those staff members who need it to carry out your instructions regarding the receipt of marketing information. We will not disclose your personal information to any third party without your written consent unless required to do so by law.
For those customers who have registered for the mailing list, their personal information is kept until we are notified that they no longer want their information stored.
Persons who supply us with their telephone numbers on-line may receive telephone or text message contact from us with information regarding new products and services or any upcoming events. If you do not wish to receive such telephone calls or text messages, please let us know by e-mailing us at food.customercare@jainfarmfresh.com or call our call center at 0257 2264938
In order to provide and improve our services and to share relevant ads with you, we use and disclose to our advertising and analytics partners non-personally identifiable information that we collect, including cookie data, some log data, and mobile data.
This Website complies fully with all the applicable and relevant laws of India. We have always cooperated with all law enforcement inquires. We may disclose all or part of your personal details in response to a request from the law enforcement authorities or in a case of bona fide requirement to prevent an imminent breach of the law.
General Matters
The Accuracy and Confidentiality of Your Account Information is Your Responsibility: You are responsible for maintaining the secrecy and accuracy of your password, email address, and other account information at all times. We recommend a strong password that you do not use with other services. We are not responsible for personal data transmitted to a third party as a result of an incorrect email address.
Security: We use commercially reasonable security measures to protect the loss, misuse, and alteration of the information under our control. However, we cannot absolutely guarantee the protection of any information shared with us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
Policy Changes: We may update this privacy policy to reflect changes to our information practices. If we make any change in how we use your personal information we will notify you by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Questions and Suggestions: If you have any questions or suggestions or wish to make a complaint you can contact us at <email address> or write to us at the following address:
Jain Farm Fresh Foods Ltd.
Gat 139/2, Jain Food Park,
Jain Valley, Shirsoli Road,
Jalgaon, Maharashtra 425001
